Thursday 12 October 2017

Annual allotment invoices for 2017/2018


Annual allotment invoices for 2017/2018 that covers the period from 01/10/2017 to 30/09/2018 have been sent to plot holders via email, if email addresses have been provided by the plot holder when completing the agreement documentation.

Bills are based upon Current rates per square metre of Basic=£0.310, Concession=£0.232, Water =£0.064. Plot Holders have 30 days to pay their invoice from the day sent whether sent via e-mail or post. Reminders after 30 days will be sent electronically and by post.

Not all plot holders are aware that Idverde Limited are the managing agents for the London Borough of Suttons allotments, and that payment is now to be made to them and not the London Borough of Sutton. As a result some plotholders have asked if these email invoices are genuine or not. In future years the invoice will also contain the London Borough of Sutton Logo.

LBS Allotment Site Rep Assoc. members have requested a notice informing plot holders about them taking over allotment management which Idverde have created and site reps can place on the allotment noticeboard(s)

There is no longer an on line facility to pay your ground rent, however the invoice provides  all the information you require to pay via internet banking or telephone banking. There are also options to pay via telephone or by sending in a cheque. The Invoice Number is at the top of the page on the invoice and has not been repeated with all the bank details, despite there being a field for it, hopefully this will be corrected next year.

Please note that you can no longer pay in person at the Denmark Road council offices.

Paper invoices can be requested from Kay Mankerty and her direct email address is kay.mankerty@idverde.co.uk. or her direct line telephone number is 020 3876 8812

Next year Idverde wants to move to a predominantly e-mail based invoicing procedure, purely because it’s faster and cheaper. That's only going to happen if they contact everyone on the database and enquire if they have an email address and want to receive their invoice electronically.

No comments:

Post a Comment